911 / Communications

A 911 communications department in a Nebraska county is a critical component of the county’s emergency response system. This department is responsible for handling all emergency and non-emergency calls for law enforcement, medical, and fire services within the county. The communications center operates 24/7, ensuring that residents have access to immediate assistance in times of crisis. Dispatchers in the department are trained to quickly assess situations, provide instructions, and coordinate with various emergency services to ensure a prompt response. They use advanced technology, including computer-aided dispatch systems and geographic information systems (GIS), to accurately locate callers and manage resources efficiently 

In addition to emergency call handling, the 911 communications department often serves as a weather warning point, broadcasting severe weather alerts to the community. This proactive approach helps protect residents by providing timely information about potential hazards. The department also maintains detailed records of all calls and responses, which are essential for legal and administrative purposes. The implementation of Next Generation 911 (NG911) systems is underway, enhancing the department’s capabilities with improved call routing, location accuracy, and multimedia communication options. This ensures that the 911 communications department remains a vital and reliable resource for public safety in Nebraska counties.